Social media analytics platforms utilizing machine learning programs measure social media interest in a topic through many external data sources. The most common sources come directly from social media sites and apps like Google, Twitter, Facebook, and so on. Additional sources include sites that aggregate social media trends, like SocialBlade, and news sites.
Machine learning tools either scrape the web for this data or pay these social media companies for access to their raw data. They then store, clean, and analyze the information for the amount of interest in a subject and people’s feelings about it, according to whatever demographic the company wants to target.
Machine learning models today do not stop analysis at web scraping, opinion mining, or text analysis. Rather, they continue with NLP (natural language processing) and sentiment analysis to understand exactly how people feel about a topic. These social media users are then divided into customer segments. Good machine learning programs can also apply geographic and demographic data to these segments to analyze sentiment as completely as possible.
These programs can also identify emerging topics and trends. This enables data scientists to analyze the entire social media landscape in real time.
Finally, machine learning can identify sources of social media influence. Companies can use this information to partner with social media users with large audiences to market their products. Recently, however, companies have begun shifting focus to social media users with smaller audiences, as their followers consider their endorsements more genuine.
Kantar Media specializes in providing social media and consumer sentiment data for retail and marketing companies. In addition, they provide demographic, consumer transaction, lifestyle, and price optimization data.
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Hootsuite not only provides social media data but a user-friendly analytics platform that your entire team can utilize. They also offer reports and online marketing training certification courses.
This site offers social media data as well as customer segmentation, marketing help, and customer services. They partner with major social media names like Linkedin, Instagram, Facebook, Youtube, Pinterest, and more.
Like Hootsuite above, they also offer educational courses on online marketing.
Stirista offers data that politicians and advisors can use to reach out to constituents and donors. Stirista has (so far) 150 million registered voter details sorted into 360 data points, including donation history. With this contact, demographic, web, and behavioral information, Stirista Political Data enables targeted advertising and outreach.
Stirista can also provide historical campaign data at all levels to help politicians plan effective political strategies.
Exante Global Flow Analytics supports alpha generation and risk management by extracting comprehensive price signals from detailed capital flow analysis. Exante complements hard data and raw model outputs with timely, narrative-based content, focusing on key global thematics and risk scenarios. Additionally, Exante maintains dialogues with their clients, providing bespoke coverage and service.
Acxiom Infobase provides customer insight data for targeted marketing campaigns in a wide variety of industries