Which is the most suitable chatbot for e-commerce?
Our company decided to have a virtual assistant for an e-commerce platform. We wonder if there is such a product on a market that easily adapts to our needs. We are interested in English, Chinese, German, and Turkish language speaker bots.
Chatbots answer customer visitor questions or requests. While many rely on command-based functions, the better AI chatbots use artificial intelligence, especially NLP (natural language processing), and sentiment analysis.
Occasionally people refer to these bots as AI assistants, conversational interfaces, conversational agents, or even chatterbots.