I want to build a chatbot for website visitors that would go beyond the generic and answer specific questions. However, my industry doesn’t have much written resources that I can use that are designed for the lay person. I’ve got a few videos, however, that were done at the 101 level in university and I’m thinking the information there is good. What is the best resource or method for getting that information written down and submitted to the chatbot’s database? Or would it be about the same amount of work to “translate” technical specs into layman’s terms?