Social media tracking and content development

Content, whether in the form of a video, a newsletter, an ad, or anything else, needs to reach the target audience at the right time to make an impression. A good content distribution strategy, then, finds the best ways to provide content to audiences. Content distribution involves using at least one of a number of distribution channels: paid, owned, or earned. Paid distribution channels include advertisements; owned channels include company newsletters or websites; earned channels include shares and reviews.

Posting authentic online content from your brand or employees has proven to be an effective customer engagement and marketing strategy. Further, there is a wealth of data to show you how to reach customers with personable content.

Companies post content to their websites, newsletters, and social media accounts based on social media metrics that indicate when posts receive the most engagement. This engagement varies by social media site, industry, content type (promotion, article, etc.), and the time of posting: post engagement varies by weekday and even time of day. A content calendar, then, is the scheduling of content publication to increase engagement and conversion. Companies also schedule site maintenance on these calendars, to ensure they only occur during times of least engagement. Other terms for content calendar include editorial calendar, social media posting schedule, and other variations of these. An editorial calendar, however, focuses on content planned for company-managed websites plus social media accounts. Social media content schedules, on the other hand, focus on social media posts, as the name indicates.

Most if not all companies and organizations seek to establish themselves in social media platforms such as Facebook, Twitter, and Instagram in addition to their official website. Online and social media performance tracking is meant to analyze the effectiveness of a company's social media presence. Are they generating new leads? Are they promoting brand awareness? These questions are important to assess the efficiency of the use of these social media platforms.