Employee onboarding refers to the process of welcoming and training new employees. This includes setting up their details in the HR system, providing them with security clearances, training them in the company’s policies and the duties, and integrating them into the social life of the company.
Survey after survey shows that effective onboarding is crucial to employee retention and company reputation, but few organizations set up a well-planned, data-based system.
Remote employee management refers to the methods of managing remote workers. Whether they are seasoned in-field professionals or office workers newly adjusting to working from home, the approaches may be different but the data collection and analysis will be similar.
In these fraught times, especially, managers must take special care to account for their employees’ mental states.
Any account management, customer success and support team has one key goal — to reduce and minimize churn. Churn prediction is the process of identifying segments or specific customers that are at risk of churning, i.e discontinuing their business, within a short amount of time in order to deal with the customer health issue as much in advance as possible.