We (small company) have wanted to purchase a new business software program in the near future. One of our ultimate goals for this platform is to increase our online presence even though we don’t have much of an IT or web development team. It would just stretch our existing team too much to build something from scratch.
One of the main things we’ve done to increase our budget for this new platform is documentation and regulatory compliance automation. However, the savings have not lived up to our expectations. In our case, would you recommend we start searching for a new platform anyway or should we focus on budgeting for the kind of platform and services we really wanted? With Covid, we are feeling a strong pressure to get all our processes online as fast as possible but at the same time we don’t want to act hastily.