Technographics data is the analysis or the technology a company uses. This not only refers to hardware, software, and applications but also to information about when the company purchased the technology, their adoption rates, and the potential challenges they present.
Technographic segmentation is another common term for this data category.
The two main sources of technographics data are surveys and web scraping or web crawling. However, surveys continue to fall out of favor, as web-based methods become more sophisticated. In fact, in addition to simple web crawling, more data providers use NLP and other semantic programs to identify technographic information.
Generally, data providers organize technographics data into tables listing technology by types, such as CRM programs, data management tools, domain names, and web analytics tools.
Additional technographics information includes the amount the company spends on the tech, their NAICS code, their amount of funding, and—of course—changes to any of the above.
The primary purpose of technographics data is for B2B sales and marketing. You are able to personalize your sales and marketing strategy with the knowledge of what products your leads use.
Other uses of this data include competitor analysis and product development as well as increasing customer satisfaction rates.
Whether creating your own technographics dataset or looking to purchase data from one of the providers for review on our site, it is better to opt for data collected via web scraping or web crawling as opposed to surveys.
Beyond that, simply make sure the data is complete and accurate, with no delays in updates; your business strategy must be highly responsive to change in order to be successful.
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Businesses need the ability to cleanse and enrich the stale and incomplete data in their customer relationship management and marketing automation systems. Enterprises also need to streamline their data acquisition and integration strategies, evolving from stitching together multiple types of data—such as account, intent, and technographic—from disparate, untrustworthy sources to rooting them in a single source of truth.
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